Shipping policy

Shipping Policy

At our store, we are committed to delivering your orders safely and on time across Pakistan.

Shipping Coverage

We currently deliver to all major cities and towns across Pakistan through trusted courier partners.

Processing Time

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

  • Major Cities: 2–4 business days

  • Remote Areas: 4–7 business days

Delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

  • Free Shipping on orders above Rs. 3,000.

  • A standard shipping fee of Rs. 250 applies to orders below Rs. 3,000.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email (where applicable) so you can track your parcel.

Delivery Attempts

Our courier partner will make up to 2 delivery attempts. If the parcel remains undelivered, it may be returned to us.

Incorrect Address

Please ensure your shipping address and contact number are correct before placing your order. We are not responsible for delays caused by incorrect information.

Damaged or Missing Items

If your package arrives damaged or an item is missing, please contact our customer support within 48 hours of receiving your order. We will investigate and resolve the issue as quickly as possible.

Need Help?

If you have any questions regarding shipping, feel free to contact our customer support team. We are always happy to assist you.